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Securing Wireless Communication in the Enterprise

Security Providers, Symantec, McAfee, Roaming Messenger and Cisco Systems Work to Address the Need for Protection of Enterprise Data.
 
By Ann-Marie Fleming, www.InvestingInWireless.com
October 2005

As mobility becomes a key asset to today’s enterprise, the priority for the implementation of security to protect the flow of critical information has become a major focus for businesses. The PC world has taught us that it is more effective to utilize a proactive approach towards security rather than a reactive position, therefore while today’s threats may not match the level of those prevalent in the wired world, small, medium and large business enterprises are working towards prevention with a sense of urgency.

According to Sarah Hicks, Vice President of Mobile Security for Symantec, “Everyone has been trained from the PC and wired world that you want to be proactive rather than reactive, especially these days when there are so many legislative and compliance issues around how data is protected and stored and how it can get out and be misused. In other words, the objective is to get security around data, regardless of where it resides.”

Entering the wireless world with your eyes wide open is rapidly becoming the approach taken by businesses and security providers. Drew Carter, Senior Product Manager for McAfee describes, “Hopefully we have learned from the security risks to the PC world so that in the mobile world mobile devices, Operating Systems and applications are all security aware.”

Building upon the lessons of the wired world Alan Cohen, Senior Director of Marketing, Cisco Systems' Wireless Networking Business Unit describes the position taken by the enterprise in terms of wireless implementation in the workplace, “Robustly deploying wireless in the enterprise is likely more secure than wired because you start paranoid – wireless systems are designed by paranoids for paranoids.”

Protecting the Mobile Environment:

Cisco Systems, like many companies providing wireless security solutions, work to incorporate end-to-end solutions for companies in an effort to ensure enterprise wide protection. “Cisco’s strategy has really been to lower the threshold for the enterprise IT staff to be able to securely deploy and manage wireless networks. Through the entrance of our centralized architecture we call Cisco’s Unified Wired and Wireless Architecture, we allow for the integration into our greater self-defending networks so security capabilities are extended from the wired to the wireless network in addition to unique tools,” explains Cohen. McAfee®’s product Virus Scan Mobile®, works towards securing the mobile environment. “In the enterprise I want to facilitate mobile security across the board so when you use McAfee® Mobile Security your entire mobility environment is fully secure,” states Carter.

A critical element in the provision of mobile and wireless security entails system and device management, which has intensified with the diversity of wireless and mobile devices, becoming a significant differentiator for enterprises. “The ability to understand and manage these devices in terms of policy and network permissions is really where companies are starting to focus their efforts. If an employee wants to have access to the company network, then their device -- whether it is individually or corporate owned -- should be touched by IT some how, some way to ensure that the proper security and policies are in place,” explains Hicks.

 

Driving the Market:

The use of wireless by consumers in their homes is making the transition more and more into the workplace. Small and mid-sized businesses are rapidly deploying wireless technology more so than the large enterprise mainly due to the higher degree of complexity involved with larger firms; however Cisco is seeing very large enterprise deployment accelerating.

Another factor driving this market, according to Cohen is the Centrino effect and the fact that “if you do not provide wireless in your infrastructure someone else may be doing so making the need to manage and control your air space a priority.”

The shift in the way that people address the mobile arena and its technology filters into the way that businesses see its integration into the workplace and the necessary security that needs to accompany its utilization. “As people get more sophisticated in the way they think about mobile devices, the more security makes sense. As people’s attitudes change and device functionality increases, there is a shift from seeing a device as a phone to understanding it in the context of a portable PC; this will raise the awareness of the importance of security,” states Carter.

Jon Lei, CEO of Roaming Messenger, a provider of a unique mobile messaging technology, sees the movement to mobility for businesses as inevitable. “The world is going mobile. Mobility is here to stay. People are on-the-go and business is being conducted outside of the office. Enterprises must comply and deal with this fact and buy mobility enablement and management software to ensure their wired and wireless environment is protected,” states Lei.

Critical Threats:

While the mobile threats have yet to reach the level of the wired world, the risks are still very real, creating a significant need for preventative security measures. “What we are seeing today is a relatively minor activity around the mobile threats compared to the PC world as there are relatively few out there specifically in terms of viruses, trojans, and worms. Almost all of them are proof of concept viruses. The means of propagation as of today is fairly limited; however, the threat is real and we anticipate in the future that these risks may become more prevalent as more and more devices are shipped and more of the devices begin to utilize open operating systems,” describes Hicks.

A consensus amongst industry insiders in terms of present day security challenges surrounds the risk and threats associated with loss or theft of the device itself. As discussed by Hicks, “One of things we are hearing in terms of overall security is outside of the traditional malware threats that we see, but in terms of the general theft and loss of the devices. From this perspective there is a whole level of security that needs to be implemented in the areas around encryption, and authentication. In addition, these devices are typically becoming more Wi-Fi enabled so you want to ensure that as you connect to these different types of networks, whether they are controlled by a carrier or not that there is protection on the device to ensure a secure connection to enterprise networks.

According to Lei, theft and loss of mobile devices is representing a trend in mobile data security. “Office computing security has some physical security barriers like building walls, stationary computers, and the weight of computers that makes enterprise data naturally secure. But the same data in a small mobile device that can be stolen or lost is harder to secure. Mobile data adds a new dimension to the security puzzle.”

Companies working towards securing the enterprise against the real threats associated with the loss of a device have resulted in innovative security technology. Roaming Messenger is addressing this issue with PIN based authentication, whereby the user must enter a code before seeing the content of a message and interacting with it. Future development plans for the Company’s technology include ‘self-expiring messengers’. As Lei explains, “These are smart messages that can be pushed to a device for user interaction, reception, etc. The user can save it on their device for later review or it may be kept open during the course of a particular action. Depending on the content of the messenger, an expiration time can be set so that after a certain time the messenger deletes itself off the device.”

Innovation and Challenges:

As mobile devices and wireless technology become more sophisticated, combined with the growing level of comfort in its use, the level of vulnerability increases as more data is stored and transmitted, as usage rates and adoption levels increase, and as businesses in general establish a combination of wired and wireless operations. “Additional sophistication increases the vulnerability because the more data you have on your phone, the more important it is to keep that secure. Regulatory compliance is a an area that is demanding security measures as sensitive data is transmitted and stored, therefore advancements increase productivity dramatically, it also alters the vulnerability of this data,” states Carter. However as described by Amy Feng, Managing Director and Senior Analyst, Infrastructure Software for JMP Securities LLC, “It does represent serious obstacles on the protection side, but this in turn provides a significant opportunity for companies that can address these challenges.”

With innovation and larger adoption as explained by Hicks, “What you are starting to see is that there is not just the corporate data, there are now corporate applications as well that may access back to the corporate network.” Stemming from this Feng describes opportunities in the security arena as revolving around ensuring that the information that is passed from the server is truly encrypted to the handheld devices, as well as making certain that data transmission through emails and text messaging are secured through encryption. “A hot area for corporations will revolve around stronger authentication for access to Virtual Private Networks that work harder to ensure that users are truly who they say they are,” explains Feng.

Working with applications to ensure maximum security in communications, Roaming Messenger utilizes government-standard 128-bit 3DES encryption and a platform that provides end-to-end security for applications to communicate critical information to the mobile world, according to Lei. “By simply integrating into the RM Gateway, applications automatically inherit a robust set of secure messaging capabilities. This way they don’t have to build their own or worry about security when adding their mobile messaging extension.”

A Wireless Future:

As innovation continues, many speculate as to direction that wireless and mobile technology will take in terms of enterprise integration and utilization. According to Cohen, “We have recently made announcements with Nokia and Motorola for dual-mode phones so I think you are going to see these things start to emerge at the end of this year and into early next year, where voice over Wi-Fi is going to be very large in driving application from penetration and usage. Location tracking using network tracked assets, people and phones are going to be a very compelling driver of this. There will be an emergence and acceptance of more real-time applications such as Instant Messaging. The real interesting paradigm for us is that we have seen an acceleration of real time communications permeating.”

Looking towards opportunistic advances in authentication, Lei sees an integration of mobile technology and biometric identification. “In the future we will see smart devices and phones with hardware authentications mechanisms such as fingerprint and biometric scanners. With those devices, messages based on RM technology can first request that the user authenticate themselves using a fingerprint scanner prior to seeing the content of the messenger. This will allow very sensitive operations to be performed in the field,” states Lei.

Overall, the consensus seems to be that wireless and mobile business operations are here to stay and will become a significant part of the future for many enterprises. “This is a very exciting time, we see a very large adoption cycle growing faster and faster in the enterprise market,” describes Cohen.

Ann-Marie Fleming

Ann-Marie Fleming completed her MBA in the United States, where she attended Webster University. She also holds an Honors B.A from the University of Toronto. She has over fifteen years of experience within the financial industry to include retail banking and brokerage, investment banking, and mortgage brokerage within the United States and Canada, with a firm background in corporate research.
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